Anywhere - Worldwide - Anytime.

If your computer can connect to the Internet we can connect to your computer remotely just as if we were sitting in front of it.

Pay as you goPurchace
Go to Dokemee Page Rapid IT Support Desk

Business Care

Our BusinessCare service provides you with the peace of mind that you have professionals managing the smooth running of your infrastructure. We provide a fully managed maintenance and support service for a low fixed monthly cost, so there are no surprises.

What Are The Key Business Care Benefits?

Savings
We can reduce your faults, maintain your systems and provide advice, saving you thousands of pounds. Our fully managed service saves you time and effort, reducing your resource requirements We look after your security, so there is no need for you to worry any more about breakdowns, viruses, Spyware or other risks.
Monitoring
We regularly check your systems, making sure that everything is kept up-to-date reducing the development of major systems stoppages. Our maintenance contract ensures that your anti-virus and anti-Spyware software is fully up-to-date and your systems are regularly checked and security-patched to ensure your data remains safe and secure.
Easy access to trained IT professionals
Our IT professionals are available to tackle any problem large or small. Remote or on-site support is available on demand.
We provide you with unlimited support, both on-site and remote. Our pro-active approach means that we spot potential issues before they arise and ensure that you are provided with the latest software updates for you Windows or Mac systems.
Help and Advice
Our team is fully aware of the full spectrum of IT. We are always available to discuss better methods of carrying out your day to day business operations. We would be happy to share our knowledge with you.
Back-up service
We provide a full range of high security restore and back-up solutions including a fully managed service for total peace of mind.

IT Maintenance Contract

" Have you ever experienced these IT problems ? "  
Computer crashes at month end...........system down just before important presentation..............

Email communication breaks down when you're waiting for order confirmation
All of us are so dependant now on our IT system and 

Computer problems never occur at convenient times!
Rapid IT Solutions provide your answer

Rapid IT Solutions can resolve these problems.... quickly and efficiently.
Our 3 TIER options give you peace of mind, leaving you confident any problems are resolved, and, just as importantly, are easy on your pocket.


Annual Full Maintenance Agreements - All Bells & Whistles
Comprehensive, full monthly 24-7/363 days a year (allow Christmas and New Years Day off!) with as many calls as necessary from....per month. This is particularly popular with large practices dependant on IT like Accountants.


The Package Includes:

  • A Complete System Tune-Up
  • Unlimited Remote Support
  • Onsite Visit
  • Preventive Maintenance
  • Servers
  • Email and Messaging Systems
  • File & Print Services
  • Client Platform
  • Virus Defence
  • Disaster Recovery Procedures
  • Security
  • Internet and Remote Working

Benefits

  • Active Virus Protection
  • Active Spyware Protection
  • Monthly Backup Restore Test
  • Increased Reliability
  • Microsoft Patch Updating
  • Increased Security
  • Daily Backup Checking
  • Increased Performance

Cloud Computing

Rapid IT Smart Cloud Solutions
 

Every business has needs and yours is no different. Your people need to stay connected and you need to maintain essential security and control. So why not have both? Make productivity easier by giving everyone endless ways to work and collaborate from anywhere at any time and on any device. In the cloud you make the rules.



Key Objections

 

Answers


The on-premises servers are still in good shape, why should I invest in the cloud?

 

Most environments still suffer from underutilization or higher costs of management.

Cloud can offer substantial cost savings, while augmenting your IT infrastructures with more control and agility.


Our company has invested a lot of funding to our current infrastructure, what are your implementation costs and are there different tiers?

 

Private cloud, while requiring a certain configuration, can utilize existing investments.

If you already have the Microsoft software (Windows Server 2008, System Center, or Microsoft Forefront) you can leverage that investment in a private cloud deployment.


I already have VMware running, how will upgrading work, or will I have to purchase new equipment and software?

 

Microsoft's solution allows you to make use of existing virtualization investments as you move towards private cloud.

System Center allows you to leverage existing investments and offers a lower price point for upgrading or increasing your virtualization footprint.


Cloud computing is still relatively new, how will my current arrangement be affected in the future?

 

Private cloud is built upon trusted enterprise software that many customers already have installed.

Private cloud allows cloud based benefits under your control using familiar software.


Why private cloud when public is cheaper?

 

Private cloud offers a level of control that many companies find attractive, key compliance objectives may disallow public cloud as an option.

All the benefits of public cloud, can utilize existing hardware investment, or work with new hardware.


Data in the cloud is vulnerable to hacker attacks and other security issues.

 

With private cloud, your data is protected by the same level of security that you utilize in your data centers.

Private cloud includes Forefront as a foundational software piece; this adds additional security to your environment.


Aren't virtualization and private cloud computing the same thing?

 

The idea behind private cloud is an extension of virtualization, but brings in many new capabilities and management.

Virtualization is limited in its ability to scale, or provides advanced management capabilities.

Remote Backup

for your servers, desktops and laptops

RAPID ONLINE BACKUP SOLUTIONS

For your Servers, Desktops and Laptops

USE OUR POWERFUL ONLINE BACKUP SERVICES TO SAFEGUARD YOUR VALUABLE DATA


SERVICE HIGHLIGHTS
  • Intuitive & user friendly interface works from within your browser!
  • Backup workstations & servers
  • Backup all kinds of data: Documents, emails, Exchange, SQL, etc
  • Military strength (up to 448 bit) encryption of your data before it leaves your machine!
  • Powerful Compression
  • Intelligent backup of changed data only - after the first backup

FEATURE PACKED DATA BACKUP

  • Automatically detects changes in files and/or directories and backs up accordingly.
  • Mobile(laptop)users' data can be backed up immediately as they connect to the LAN.
  • Hot links provided for MyDocuments, Favourites, etc
  • Incremental backups supported: backs up only changes in files and not the entire file every time. This saves bandwidth and time.
  • Quick restore capability: end users can easily restore their data up to the file level.
  • Easy & powerful backups for MS Exchange Server, MS SQL Server & MySQL

Data is the lifeblood of your company!
43% of U.S. companies experiencing data disasters never re-open, and 29% close within 2 years. The loss of revenue for each hour of downtime varies from industry to industry.
Don't wait to find out your 'cost of downtime'!
You should ideally back up your data offsite, to a dedicated backup server that's managed 24/7 at a secure data center.
Our Managed Online Backup Solutions will help you get up and running after any Data Disaster.

OPERATING SYSTEM SUPPORT

  • Windows desktop (including Vista) & servers
  • All common flavors of Linux
  • Mac OS X 10.x
  • FreeBSD 5.4 and above

SCHEDULE ANYTIME

Schedule your backups as required:

  • Continuous
  • Every Few Hours
  • On particular days at particular times

Multiple Full Backups also supported

UNBREAKABLE SECURITY

  • Powerful Encryption to prevent unauthorized access (even we can't access your files unless you provide the password).
  • Up to 448 bit encryption based on the proven Blowfish algorithm.

Server Hosting

Rapid Virtual or Dedicated Server Hosting


Remote KVM control

Independent remote management system giving you full keyboard, video and mouse control to your server at all times.


Powerful control panels

Manage multiple servers in a single interface. Plus manage and configure your dedicated server with Plesk 9 control panel.


Secure private networks

If you manage more than one dedicated server you can instantly set up secure environments with your own LANs.


Flexible backup storage

Make use of our RAID installations, plus keep your business-critical information safe with secure access to backup space in our separate UK data centre.


Unlimited bandwidth

No caps or extra fees


High-speed Virtual Pipe

100Mbps - like your own leased line!


NEW: SSL Certificates

Essential online security free for the first year!


Root access

Full administrator control


Service Level Agreement

99.9% network uptime guarantee


24/7 UK support

In-house UK call centre


Fast setup

Get your server online in minutes!

Netwrok Cabling







Structured Cabling - Design & Installation


A structured cabling system is the platform upon which your entire computer network infrastructure is built. Rapid IT Solutions designs and builds structured cable systems that support multiple voice, data, video and multimedia systems that you can rely on to deliver efficient performance. We'll help you evaluate your company's technology needs and then design and install the best structured cable system to suit your network infrastructure.



● Data & Voice Cabling Installations Cat 3, 5, 5e, 6 (Fire code approved)
● Installation at a new construction projects or existing office spaces.
● Re-Termination of Existing Cat 3, 5, 5e, 6 Patch Panels
● Patch Panels Installations
● Network Schematics
● Broadband Cable Solutions
● Business & Residential DSL Solutions
● Wireless Networking Solutions
● Communication room installation
● Video Conferencing System
● Equipment racks
● Server Racks
● Equipment Relocation
● Cable Testing Services
● Switches, Routers, Firewalls

New Company Setup

Make the right IT choices


Investing in your IT system can improve productivity, open up new markets and even enable entirely new lines of products and services for your business.

You should identify your business requirements clearly, and ensure that any IT system you buy meets them. You will need to make sure that any separate IT purchases are compatible and that they will support the software you need. Remember that both hardware and software will eventually become out of date and need replacing or upgrading.

Our Free 2 hours consultancy includes the following;

● Routers / Network Infrastructure
● Server  and Security
● Website development and payment integration
● Telephone System and Telephone charges
● PC Audit
● Hardware and Software compatibility
● Audio / Video Solutions
● Business Premises Security
● Hosting of the company domain and registration
● Custom Database design
● Sage / IRIS / Quickbooks support
● Sage or any payroll support
● PC & Server Maintenance
● Logo and Business card design
● Brochures and Leaflets
● ACCA Certified Accountants (Our Partners)
● Online Banking and merchant account setup

Office Move

Rapid Techmove


Computer Hardware Move
Let us handle your move to ensure minimal disruption to your business operations. From coordinating details with your existing vendors & handling selection of new providers we have your move covered. Its what we do!

Computer Hardware Installation
Setting up a new office? Retrofitting an existing data center? Techno Move's certified hardware specialists can handle all facets from design and configuration to installation. No move is too big or small!

Computer Hardware Removal
Rapid Techmove specializes in all facets of hardware removal including data backups, formatting and removal of all data and recycling of equipment. We are a partner you can trust to do the job correctly and securely.

Network Security

Trend Micro Worry Free Business Network Security


Key Features

Fast. Effective. Simple.

Worry-Free Business Security solutions provide businesses with fast, effective, and simple protection that allows for optimal use of their computers and servers. It provides effective protection that stops web threats before they reach your business machines while minimizing any slowdowns.

 

Device Control

The newest version of Worry-Free Business Security now controls access to USB drives and other attached devices to block threats.

 

Data Loss Prevention

Worry-Free Business Security Advanced prevents the loss of information sent out via email, whether the attempt is deliberate or unintentional.

 

Mac Computer Security

In addition to PC security, Worry-Free Business Security Advanced has integrated protection for Mac clients (iMacs and MacBooks) and servers, without needing to purchase and manage additional solutions.

 

Reduced Footprint, Improved Security

The latest Worry-Free Business Security solutions provide customized installation options, so you only get the security you need. With continuous updates - most of which are stored on the local security server instead of your business computers - new threats are blocked faster, which reduces the impact on your computers' performance.

Sage and IRIS support

Sage 50 Key Features:


Keep track of all the money coming in and out of your business
● Take the worry out of VAT
● Prepare, generate and reconcile your VAT returns
● Manage your business and stock
● Keep track and plan for the future
● Manage your customers and suppliers
● Track communications, create custom pricing and integrate with an online shop
● Information at your fingertips
● One place for your data and tailored reporting
● Manage your cash flow

See how much you're making, what's due, what payments you need to make and what's already been banked.

● Prepare quotations and invoices.
● Bank reconciliations for up-to-date balances.
● See sales trends and analyse monthly sales patterns.
● Use the cash register feature to easily record till and cash register takings quickly and simply.
● Use Sage Pay to speed up payments by adding a 'pay now' button to invoices.


The IRIS Accountancy Suite is the most popular accountancy solution available today. The suite of products integrates all information from across your business into one centralised system and database. Whether related to tax, accounts production, or company administration, IRIS Accountancy Suite provides a single integrated view of your customer base and makes it accessible to everyone in your organisation - improving the effectiveness and efficiency of your entire team.

● IRIS OpenBooks an online bookkeeping service
● IRIS OpeniXBRL an online intelligent IXBRL tagging solution
● IRIS OpenDocs an integrated document management solution
● IRIS OpenHosting securely delivers all your IT applications over the internet
● IRIS OpenResourcing a leading provider of risk-free, cost effective outsourcing services

Bespoke Software Support

Rapid Apps


Advantage of Bespoke Software
Bespoke software applications, written to meet specific client requirements, offer many advantages over standard, off-the-shelf software.

● Bespoke applications increase productivity by automating repetitive tasks.
● Your own software differentiates you from the competition with unique products and services.
● Business information is easier to understand because bespoke applications incorporate your business know-how.
● Bespoke software is easy to use because it works the way you work.
● You are in control - you can make the changes you require when you like.
● Bespoke software precisely matches your working practices, requiring less supervision and generating fewer errors Information can be integrated from disparate existing applications.

Hardware Support

Hardware Support Charges


Free estimate
In most instances an estimate can be provided completely free of charge for all our services. The estimate is only a rough guide to the likely cost and could be more or less. The intention is to provide an indication of cost before you decide whether to book your equipment into Hardware Support - which is then subject to a minimum charge.
For an estimate please email info@rapiditsolutions.com with a brief description of the issue or fault and details of the equipment.

Minimum charge
All jobs booked into Hardware Support are subject to a minimum fee of 1/4 hour labour. For this fee your equipment will be diagnosed and a quote provided to undertake the necessary work and supply any part(s) required. The minimum fee is waived when you elect to proceed with the work or typically; Hardware Support is unable to obtain part(s) required or unable to recover data from defective equipment.

Insurance assessment
Hardware support is pleased to provided written quotation for insurance purposes for a charge of 1/2 hour labour.

Data Recovery

Data Recovery does not have to cost a fortune


Rapid Data Recovery offer the cheapest data recovery in the UK - and that's Guaranteed! No other company will recover your data for less. If within 90 days of purchase you find another company in the UK offering a cheaper service, we'll give you your money back - IN FULL!

Unlike other companies in our price range, Rapid Data Recovery has access to the latest state of the art equipment. We support all types of media including hard drives, RAID array, camera media and various forms of removable media .

But unlike our competitors, we're different; we aim to recover your data for just £99.00.

Our Unique Data Recovery Service Includes:

  FREE Advice and Consultation.
  FREE Diagnostic Report.
  FREE file listing of all recoverable data.
  NO OBLIGATION fixed quote.
  FREE DATA GUARANTEE - we will recover all recoverable data.
  No Data, No Fee service.
  FREE After-sales support

IT Audit

The Rapid Audit builds a detailed profile of your installed software and hardware, network inventory, missing Microsoft hotfixes, anti-virus status, security benchmarks, and displays the results in your Web browser.

All of your PC profile information is kept private on your PC and is not sent to any web server.

Server Monitoring

Why choose Rapid network server monitor?


● Our qualified engineers monitor and maintain your server daily / weekly / monthly basis.
● Monitor your network and servers for software and hardware failures
● Monitoring of Exchange, ISA, SQL, Web servers and more
● Monitor disk space, services, processes and more on servers and workstations
● Monitor daily backup jobs
● Monthly server restarts
● Windows essential updates
● Monitor Network Security Software (Anti Virus)

Project Management

All under one roof..


Our recent project management includes the following;
Server installation and Migration
CCTV & Access Control
Network Infrastructure
Audio / Video
Telephone Systems
PC & Server removal
Cisco Installation
Server Hosting
Website development
Bespoke Software development
Windows and Mac network setup
Cloud Computing
Conference phone
Online Remote Backup
Data Recovery
Computer & laptop Repair
Structured Cabling
Digital TV and Terrestrial antenna
Mac Server
Alarms System
Door Entry System
Logo design
Brochures and Leaflets Design

Remote Support

rapid it remote support Computer systems form the heart of many businesses today. This reliance means that support on demand is vital to these systems working smoothly on a continuous basis. Our remote support service provides this to our clients when they need it. This essentially means that fast recovery and problem solving is essential 24 hours per day. Our team works closely with you to identify your requirements and provide you with the level of support that you need to keep your systems running efficiently.

Remote IT support is available at a small percentage of the normal cost of an in-house full time IT department. Our services also allow us to work closely with your in-house team to add services, including out of hours support. Our technology allows us to access your PCs and deal with issues without having to wait for a person to arrive on-site.