0203 890 2888 | Fax: 0203 890 3484 info@rapiditsolutions.co.uk

FAQs

HOW QUICKLY CAN YOU RESPOND TO MY COMPUTER PROBLEMS ?

IMMEDIATELY Rapid IT has all of the resources and experience to provide an unrivalled service to businesses like yours. Our Service agreement and sophisticated communications support means we can respond as if we were your next door neighbour ONLY £10.00 Per month REMOTE SUPPORT Per PC.

I HAVE AN ACCOUNTS SOFTWARE PROBLEM AND MY PC KEEPS CRASHING.WHO DO I CALL?

One number to call Many businesses need to rely upon several different suppliers to handle all of their IT requirements. Rapid IT provides a complete IT service for your business which covers networks, business software, hardware, internet and system security – with Rapid IT Solutions you only need one number. RING ONE NUMBER 0800 0430426.

HOW MUCH WILL THIS COST ?

Clear Service Level Agreement Rapid IT provides you with a Service Level Agreement so you know what to expect from us with regular service reviews to make sure you’re happy.

ALL THE IT MAINTENANCE COMPANIES ON THE WEB SEEM TO BE FOCUSSED ON LARGE COMPANIES BUT I ONLY EMPLOY THREE PEOPLE!!

Extensive experience Rapid IT is focused on providing quality service to small and medium sized businesses like yours. We understand SME issues and provide relevant services to help you get the most out of your IT system.

WILL I ONLY SPEAK TO YOU WHEN I HAVE A PROBLEM ?

Pro-active service We use the latest technology and service techniques to keep your IT system running. Regular check-ups, remote monitoring of system performance and service reviews all help to ensure that we spot and fix problems before they have an impact on your business.

I BOUGHT MY SYSTEM AT PC WORLD. SHOULD I REALLY USE THEM IF I HAVE A PROBLEM ?

Following an audit of your system, Rapid IT has the experience and resources to provide immediate support for your IT system even if it was not originally supplied by us. Rapid IT provides back up and support for most of the leading brands, including Microsoft, IBM, HP, Compaq, Dell, Sage, Pegasus, Exchequer, Cisco, 3 Com and many more.

I HAVEN’T GOT THE TIME (OR KNOW HOW) TO DEAL WITH IT ISSUES. HOW CAN RAPID HELP ME ?

Freeing up your time. Rapid IT can support you by taking care of certain day-to-day housekeeping tasks, freeing you up to get up with getting on with the important task of dealing with your Customers! CHECK OUT SOME OF OUR SATISFIED CUSTOMERS.

£10.00 per MONTH SEEMS RIDICULOUSLY CHEAP WHAT’S THE CATCH?

No unpleasant IT budget surprises Rapid IT provides a comprehensive service with no hidden costs. You’ll know exactly what level of service to expect.